SMS text messaging at Gearflow

Gearflow sends transactional text messages only to business customers who opt in: sign-in verification codes, notifications the customer has enabled, and replies to messages the customer sends us. We never send marketing or promotional texts, and we never text anyone who has not opted in as described below.

How customers opt in: account notifications

  1. Sign in to your Gearflow account at app.gearflow.com.
  2. In Profile, add your mobile number and verify ownership by entering the one-time code we text you.
  3. In Notification Settings, every SMS toggle is off by default. Turn on SMS for each notification category you want. The opt-in screen displays:
By turning on SMS notifications you agree to receive automated text messages from Gearflow at your verified number. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe, HELP for help.

When you first enable SMS, we send a confirmation text that repeats the STOP and HELP instructions.

Adding and verifying a mobile number in the Gearflow profile
Step 1–2: adding a mobile number and verifying it with a one-time code.
Notification settings with SMS toggles off by default and consent disclosure
Step 3: SMS toggles, off by default, with the consent disclosure shown at the point of opt-in.
Confirmation text message with STOP and HELP instructions
The opt-in confirmation text.

How customers opt in: texting us first

Customers whose number is on their Gearflow account can text our support number to open a parts request. We reply only to that customer's own message, with a link to the ticket their text created. We do not use these numbers for anything else.

Our support number is +12244591808.

Sign-in codes

If you sign in by phone, we text a one-time code — only when you request one at login, and never for any other purpose.

Message frequency varies. Message and data rates may apply.

Opt out any time by replying STOP to any Gearflow text. Reply HELP for help, or email support@gearflow.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

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